Burning out from One-Star Reviews, the new battleground
One of the most talked-about causes of burnout, aside from how many of us are too tired even though we sleep at home instead of at the hospital, is dealing with the difficult patient. It is a paradox because customers choose to do business with a certain establishment, and customer service is a business idea developed to attract and retain profits. However, a physician’s obligation to patients …
One of the most talked-about causes of burnout, aside from how many of us are too tired even though we sleep at home instead of at the hospital, is dealing with the difficult patient. It is a paradox because customers choose to do business with a certain establishment, and customer service is a business idea developed to attract and retain profits. However, a physician’s obligation to patients … Continue reading "Burning out from One-Star Reviews, the new battleground"
Burnout can take many shapes and forms, and often times, identifying the risk factors leading up to it can be tricky. This series will explore the many faces of burnout by offering different perspectives from a panel of experts who presented at the AAD 2019 Annual Meeting in Washington DC. We kicked off the series last week with Dr. Elizabeth (Lisa) Swanson's advice on how to treat and prevent bur … 
Next Steps readers had the opportunity to ask Dr. Joshua Zeichner questions on a variety of topics ranging from becoming a sought after media expert to delegating services to mid-level providers. See all his insightful answers below.
1) How did you build your press empire? Pretty much every article I come across in the consumer press has a quote, commentary, expert opinion from you. Any … 
Burnout can take many shapes and forms, and often times, identifying the risk factors leading up to it can be tricky. This series will explore the many faces of burnout by offering different perspectives from a panel of experts who presented at the AAD 2019 Annual Meeting in Washington DC. We kick off the series with Elizabeth (Lisa) Swanson, MD. Dr. Swanson is a board-certified dermatologist and … 
“I read great things about you on Yelp” is something that a chef at a restaurant would normally hear. Unfortunately, this phrase is becoming more and more common in the medical setting. And although most physicians would cringe when hearing that phrase, a recent survey of 1700 adults showed that 63% of respondents would choose to see a physician with a stronger online presence. This trend will … 