I Wish I Had Known: Staff-Related Issues
staff issuesWhen I first started my practice I had no idea how diplomatic I would have to be when working with staff issues. Initially, I made many mistakes that translated to ruffled feathers. And a few staff members who left earlier than they should have. While I can’t say that I always say or do the right things when staff-related issues occur, I have a much better working relationship with all my st …
staff issues
Leading Culture Change
Leading change and building your team by hiring exceptional employees  Building a successful practice requires many skills that are not typically developed during one’s medical education: developing a sound business plan, cultivating a set of core values that are shared by your staff, identifying the best persons to hire and matching them with appropriate job duties, among many others. While m …
I Wish I Had Known: Patient Experience
bandage knownI wish I had known that cosmetic patients and Mohs patients are like oil and water sitting in the same waiting room They do not mix well at all. In general, well-heeled, cosmetic-oriented people (mostly women) wish to wait with others who they can identify with. Often, Mohs patients are quite elderly with bandages on their faces. Which can be a frightening sight to the cosmetic patient. I would r …
bandage known
Advice on Breaking Into Private Practice
Adapted from Q&A session at Winter AAD 2014 Question: If you are going to go into private practice, which as we know it’s a tough industry to break into now, what would be your advice at the current stage--knowing what we know concerning reimbursements cuts and all that? Answer Dr. Sarnoff: First, scout the location where you will set up. If possible, go to an area where it’s not so …
The Importance of Running a Team Oriented Practice and Cultivating Cultural Awareness
Team Cultural awareness is an important part of your new practice.  When starting your practice, it’s most important to remember that it’s hard. It’s hard to start making decisions for your patients, you will wake up at night thinking about your patients, you will spend long hours making sure that one medication was given the right way. You will train your staff to be part of a team—a …
Team